Contact Five Stars Transfers Punta Cana
Have questions about your Punta Cana airport transfer, resort shuttle, or private excursion? Our customer support concierge team is available 24 hours a day, 7 days a week to assist you.
Send Us a Direct Message
Fill out the form below with your transfer details or general inquiry, and a member of our team will respond in less than 15 minutes.
Need Immediate Assistance?
Chat directly with our dispatch team on WhatsApp for real-time booking, flight schedule changes, or driver location updates.
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Punta Cana Airport Customer Care
At Five Stars Transfers Punta Cana, we prioritize guest comfort and communication above all else. Whether you need a last-minute airport transfer from Punta Cana International Airport (PUJ) to Bávaro, Cap Cana, Uvero Alto, or La Romana, our support specialists are standing by.
We continuously monitor commercial and private flight status to ensure our professional drivers are waiting for you at the terminal arrivals exit—even if your flight is delayed or arrives ahead of schedule.
Quick Answers
Where will I meet my driver at Punta Cana Airport (PUJ)?
Your driver will be waiting directly outside the customs arrival hall holding a sign with the Five Stars Transfers logo and your full name.
What happens if my flight is delayed?
We track all incoming flights in real-time. There is never an extra charge for flight delays; your driver will automatically adjust pickup times.
Can I modify my transfer reservation?
Yes! Simply contact us via WhatsApp or email with your booking name, and we will update your schedule instantly free of charge.